Privacy & Security Policy

pgpg3's Personal Information Protection Policy

Q: Can I request deletion of my personal information?

Yes, you can. You may contact support@pgpg3.win to request deletion of personal information that is not subject to legal restrictions. Please note that data we are required to retain due to legal obligations — such as financial records — may need to be kept for a longer period.

At pgpg3, your personal information is our primary responsibility. This policy explains what information we collect, how we store and protect it, and for what purposes it is used.

Last updated: 29 October 2026

Introduction and Purpose of This Policy

pgpg3 is an online gaming platform designed for players in Myanmar. We value players' personal information and commit to protecting it to the fullest extent.

This Privacy Policy ("Policy") explains what information we collect when you use the pgpg3 platform (pgpg3.win website), how we use it, and what privacy rights you have.

By continuing to use this website or creating an account, you agree to the terms of this Policy. If you do not agree, please refrain from using our services.

Types of Information We Collect

2.1 — Information You Provide Directly

When you create an account on the pgpg3 platform or contact us, you may provide the following information—

Full name
Date of birth (to verify you are 21+)
Email address
Phone number
Payment information (KBZPay, Wave Money, AYA Pay, bank transfer)
Username and password

2.2 — Technical Information Collected Automatically

When you visit the website, the following technical information is automatically recorded—

IP address
Browser type and version
Device type (mobile / desktop)
Pages visited or viewed
Time and date of access
Cookies and similar tracking technologies

2.3 — Game-related information

While you use the platform, the following game-related information is collected—

Game play history
Deposit / withdrawal history
Bonus and promotion records
Play session duration
Playing style and preferences

How your information is used

pgpg3 uses your personal information only for the following purposes—

To create, manage and grant access to your account
To process deposits and withdrawals
To offer bonuses and promotions
To provide customer support (24/7 Live Chat and email)
To protect fair play and prevent fraud
To analyse and improve service quality
To fulfil legal obligations
To verify that you are 21+

We will not sell your personal information to advertising companies or unrelated third parties.

Information sharing and third parties

When we may share information

pgpg3 may share personal information only in the following cases—

Service providers — Companies that process payments (payment providers such as KBZPay, Wave Money, AYA Pay) and companies that help us improve our service
Legal requirements — When disclosure is required by law
Platform protection — When needed to detect fraud or financial misconduct

All third parties are required by strict agreement to handle data in a way that is consistent with our privacy policy.

Cookies and tracking technologies

What are cookies

Cookies are small data files stored by a website on your browser or device. They make your experience smoother and help us improve our service.

Types of cookies we use

Essential cookies — Required to maintain your session and handle security
Functional cookies — To remember your preferred language and settings
Analytics cookies — To understand usage patterns and improve our service

You can disable certain cookies through your browser settings. Please note that some features may not work properly if cookies are disabled.

Data security measures

pgpg3 has technical, administrative and physical safeguards in place to protect your personal information—

SSL / TLS encryption — All data transfers between you and our servers are encrypted
Access control — Personal information can only be accessed by authorised staff
Firewall and protection systems — To block unauthorised access
Regular security checks — We conduct regular security audits on our systems
Data minimisation — We only store data that is strictly necessary to provide our service

No data security method can be 100% guaranteed. However, we apply industry best practices to provide the best protection we can.

Data retention period

We retain your personal information in line with the following policy—

While your account is active — Data is retained for as long as your account exists
When your account is closed — Until the period required to meet legal obligations and financial record-keeping requirements has passed
Payment records — May be retained longer to comply with financial laws and regulations
Incomplete registration data — Data collected before registration is complete is deleted promptly

To request deletion of your data, contact [email protected]. Data that has no legal retention requirement will be handled promptly.

Players' Privacy Rights

Right to Access

You can request to view any personal information we hold about you.

Right to Correct

You can request corrections to any personal information that is inaccurate or incomplete.

Right to Delete

You can request deletion of personal information where there are no legal restrictions preventing it.

Right to Restrict

You can request that we restrict how we handle your data, which pauses its use while the matter is under review.

To exercise any of these rights, you can contact us at [email protected] or through 24/7 Live Chat. We will do our best to process your request promptly.

Under 21 Protection

pgpg3 is a platform for players aged 21+ only. We will never knowingly or intentionally collect personal information from anyone under 21.

If we become aware that someone under 21 has accessed the platform, we will immediately delete their personal information and close the account.

If you suspect that a child or someone under 21 is involved, please report it to [email protected] right away.

Policy Updates

We may update this privacy policy from time to time. Any significant changes will be—

Published on this policy page along with the updated date
Communicated to you through the contact details linked to your account for major changes
You have the right to stop using the service if you do not agree with the changes

Continued use of the platform after changes are published will be taken as acceptance of the updated policy.

Privacy Contact

For any questions about this policy, to exercise your privacy rights, or to raise a concern about how your data is handled, you can reach us at—

[email protected]

Live Chat

Available 24/7 in Myanmar language

Our customer support team handles privacy-related enquiries as a priority.

Questions about privacy protection at pgpg3

No. pgpg3 will not sell or rent your personal information to advertising companies or unrelated third parties. We only share data with service providers who are strictly necessary to deliver our services, and they are bound by strict privacy agreements.

pgpg3 protects all data transfers with SSL encryption. We also use firewalls, access controls, and regular security audits to protect your personal and financial information. Only staff who strictly need it to perform their duties can access personal information.

Yes, you can. You may contact [email protected] to request deletion of personal information that is not subject to legal restrictions. Please note that data we are required to retain due to legal obligations — such as financial records — may need to be kept for a longer period.

You can disable some cookies through your browser settings. However, please note that disabling essential cookies such as session cookies may affect your ability to use the platform properly. You can contact us via 24/7 Live Chat for help with changing cookie settings.

Any changes to the privacy policy will be published on this page along with the updated date. For significant changes, you will be notified through your account's communication channel. You are welcome to check this page from time to time.

Payment information related to KBZPay, Wave Money, AYA Pay, and bank transfers is handled only through SSL encryption and secure payment service providers. Payment data is stored in a non-recoverable format and can only be accessed by staff who strictly need it.